I thought being in a Metro city, MSI service but be atleast decent if not good, but this experience has been exactly the opposite. What are my options here? Cannot wait indefinitelyĪs this laptop was used for work. I asked them to provide me a standby laptop, else give me a replacement or refund but they say that they cannot do that and that I will have to wait.
Its been almost a month now, and they say that the replacement part they received wasĭefective, and so they have asked for another part which has to be shipped from Delhi, and it will take atleast another two weeks. On the 22nd Sep, and they said it was a motherboard issue which had to be replaced and would take two weeks. Had to personally go there to submit the laptop as they didn't answer the calls either! Submitted the laptop It was painful getting in touch with MSI Service centers, firstly because none of their service centers are in the city center, and secondly, the numbers mentioned on their website would always go unanswered.įinally got through to their centralized helpline, and they gave details of a service center in Dadar.
My brother purchased an MSI Bravo 15 laptop this March which started giving issues last month wherein it would randomly restart, and the discrete GPU would not be detected on either Windows or Linux.
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